Privacy Policy

Privacy Policy

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You
Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, security questions and other information used for account security purposes.

  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications related to your account or purchases, manage your account, arrange shipping, and facilitate returns or exchanges.

  • Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending marketing communications and showing advertisements for products or services.

  • Security and Fraud Prevention: We use your personal information to detect and prevent fraudulent or illegal activity. You are responsible for keeping your account credentials secure.

  • Communicating with You and Service Improvement: We use your personal information to provide customer support and improve our Services.

Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. Cookies help us improve functionality, remember preferences, and understand user interaction. Blocking Cookies may impact your experience on our Site.

How We Disclose Personal Information
We may disclose personal information to:

  • Vendors and service providers (payment processors, shipping partners, analytics providers, customer support).

  • Business and marketing partners.

  • Affiliates.

  • Legal authorities where required by law or to protect rights and safety.

We do not use or disclose sensitive personal information without consent.

Third Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.

Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children.

Security and Retention of Your Information
No system is completely secure. We retain personal information only as long as necessary to provide Services, comply with legal obligations, and enforce policies.

Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to withdraw consent. You may exercise these rights by contacting us.

Complaints
If you have complaints about how we handle your personal information, you may contact us using the details below.

International Users
Your information may be processed outside your country. Where required, we rely on lawful data transfer mechanisms.

Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at virsadelights5@gmail.com.